Correspondence and a letter of demand
Sets out the claim and gives the other side a chance to answer it

Commercial litigation encompasses a diverse range of legal disputes arising in the business and corporate environment. Odyssey Legal acts for businesses across Queensland in contract, shareholder, partnership, consumer law and fraud disputes, and the first question we answer is usually not how to win. It is whether the case is worth running at all.
Five questions, about a minute. It tells us what the dispute is, what stage it has reached, and whether the four questions below point towards running it or resolving it.
We will come back to you with a view on whether the matter is worth running and what the realistic next step is. No obligation, and the first conversation is free.
Four questions decide whether a commercial dispute is worth litigating, and only one of them is about who is right.
Most commercial litigation pages open with a list of the disputes the firm handles. That list tells you the firm is a firm. It does not tell you whether to pick up the phone, and it does not help with the decision you are actually making, which is whether the cost and the disruption of a proceeding are worth what you might get back.
These are the four we work through in the first conversation, in this order, because a no at any one of them usually ends the analysis.
A no at any one of them usually ends the analysis, and the second is the one people check last and should check first.
We will tell you when the answer is not to litigate, and it is not a small proportion of the enquiries we take. A firm that only ever advises you to sue is not giving you advice, it is quoting you. Where the second question comes back no, the answer is usually not litigation at all: see bankruptcy and insolvency. Where the debt is simply unpaid rather than disputed, debt recovery is faster and cheaper than anything on this page.
At Odyssey Legal, we have extensive experience in managing all facets of commercial litigation. What follows is what each type turns on in practice rather than an assurance that we handle it.

Two of those are their own practice areas on this site rather than sections of this one, and they are linked above. If the dispute is really about an unpaid debt that nobody disputes, start with the debt recovery page instead: this page will cost you more than that one will.The regulator's own guidance on misleading conduct is at the ACCC, and it is a better definition than any law firm page will write. What is worth advice is reliance and causation.
A commercial proceeding in Queensland runs on the Uniform Civil Procedure Rules, and it has a shape that does not change much from case to case.
Knowing the shape is worth more than it sounds, because the expensive stage is not the one people expect. It is not the trial. Most matters never reach one.
Sets out the claim and gives the other side a chance to answer it
The claim stays in force for one year from filing under rule 24
Rule 137. Miss it and the plaintiff can enter default judgment without further notice
Rule 211: every document directly relevant to an allegation in issue in the pleadings
Chapter 9 Part 5. An offer is made without prejudice and is not shown to the court until liability is decided
A negotiated outcome the parties design rather than one imposed on them
The issues are decided on the evidence and the pleadings as they stand
Two things follow from that shape. The deadline that does the most damage is the 28 days, because it is early, it is easy to miss while you are still deciding what to do, and default judgment does not require anybody to prove the claim. And the cost that does the most damage is disclosure, because it is driven by how many issues are in dispute and how many documents exist, which are both things that can be narrowed early and almost never can be narrowed later.
The rules themselves are the Uniform Civil Procedure Rules 1999 and they are free to read. Which court hears what, and what it costs to file there, is on our debt recovery page with the thresholds set out, and the Queensland Courts publish their own fees and practice directions.
At Odyssey Legal, we understand that litigation is not always the most practical or cost-effective solution for resolving commercial disputes. Alternative dispute resolution includes mediation, arbitration, negotiation and conciliation, and it is particularly effective where maintaining an ongoing relationship and minimising cost are priorities.



None of these is an admission of weakness and courts do not treat them as one. An unreasonable refusal to mediate is more likely to be held against a party than an early willingness to try.
A judgment is an entitlement to be paid. It is not a payment, and the gap between the two is where a proportion of successful commercial claimants discover that the analysis they should have done was the one at the start of this page.
Enforcement is its own exercise with its own steps and its own costs. If the defendant has no assets, or has moved them, or was never the entity holding them, that exercise can cost more than it recovers.

This is why the solvency question belongs at the beginning rather than the end. Checking who you are actually suing, what they own and whether anybody has guaranteed the debt takes a fraction of what it costs to find out afterwards. Enforcing a judgment is set out on debt recovery, and where the answer is that the company cannot pay at all, that is bankruptcy and insolvency rather than litigation. A statutory demand is the step between the two.
Imagine the relief of finally knowing your legal troubles are in expert hands. Whether it's recovering money owed through our Letter of Demand or pursuing your rights through legal proceedings, you'll leave our consultation with certainty about your path forward and the confidence that comes from having expert litigation lawyers protecting your interests.

Dealing with a commercial dispute? You don't have to face it alone, and you don't have to commit to a proceeding to find out where you stand.
Five questions, about a minute. It tells us what the dispute is, what stage it has reached, and whether the four questions at the top of this page point towards running it or resolving it.
(07) 5370 8759If a claim has already been served on your company, call rather than filling anything in. You have 28 days from service and default judgment does not require anybody to prove the claim.
Commercial litigation is the resolution of disputes arising in a business or corporate setting, through the courts where necessary and through negotiation, mediation or arbitration where that produces a better outcome.
It covers contract disputes, shareholder and partnership disputes, Australian Consumer Law claims, misrepresentation and fraud, intellectual property and insurance. What it has in common is that both sides are usually businesses, and that the commercial consequences of the dispute often matter more than the legal ones.
Four questions, and only one of them is about who is right: can you prove it on the documents that already exist, can the other side actually pay a judgment, what will it cost as a proportion of the claim, and how long can the business carry it.
A no to any one of those usually ends the analysis, and the second is the one people check last and should check first.
It depends far more on the number of issues in dispute and the volume of documents than on the amount claimed, which is why a complicated $80,000 dispute can cost more to run than a straightforward $400,000 one.
Odyssey Legal offers fixed-fee options where the scope allows it and a free 15-minute initial consultation to assess your matter before any cost is incurred. What can be said generally is that even a successful party rarely recovers all of its costs, so assume a proportion of what you spend is not coming back.
A contested matter that runs to trial commonly takes two years or more from filing. Most matters do not run that far: they resolve at mediation or through offers well before a trial date.
The stage that takes the longest is usually disclosure rather than anything in a courtroom.
28 days from service to file a notice of intention to defend, under rule 137 of the Uniform Civil Procedure Rules. The claim itself has to tell you that, and it has to tell you that default judgment may be entered without further notice if you miss it.
This is the deadline that does the most damage on this page, because it arrives while you are still deciding what to do about the dispute itself. A default judgment is a judgment: nobody has to prove the claim to get one, and setting one aside is a separate application you may not win.
Yes, and most are. Negotiation, mediation, arbitration and conciliation all produce binding outcomes where the parties agree to them, and mediation in particular is where the majority of commercial matters end.
Courts encourage it and frequently order it. An unreasonable refusal to participate is more likely to count against a party than an early willingness to try.
Disclosure is the obligation to give the other side every document directly relevant to an allegation in issue in the pleadings, under rule 211. It applies to documents that help your opponent as much as to documents that help you.
It is expensive because that test is broad and because it is applied to everything the business holds: email, messages, drafts, accounting records. The cost is driven by how many issues are in dispute, which is the one thing that can be narrowed early and almost never can be narrowed later.
Offers to settle are dealt with in Chapter 9 Part 5 of the Uniform Civil Procedure Rules. An offer is taken to be made without prejudice, it must not be filed, and it cannot be communicated to the court until liability and relief have been decided.
Its significance is on costs. A well-timed offer changes who bears the costs from the date it was made, which is why the timing of an offer is a strategic decision rather than an administrative one. The specific consequences depend on the rules and on what the judgment ends up being, and they are worth advice before the offer goes out.
Contemporaneous documents decide most commercial cases. Emails, file notes, invoices, the contract and its drafts, messages between the people who did the deal. They carry more weight than recollection because they were created before anyone was thinking about a dispute.
The practical consequence is that the strength of a case is largely fixed before a lawyer is instructed. Preserving documents once a dispute is on the horizon is one of the few things that genuinely improves a position afterwards.
Usually a successful party recovers a proportion of its costs rather than all of them, and the shortfall is real rather than nominal.
Costs can also be affected by conduct during the proceeding and by offers to settle, which is one of the reasons an offer made early is worth more than the same offer made late.
Most commercial disputes trace back to a document that was never written, a term nobody read, or a problem raised in a phone call and never put in writing. Written contracts that cover what happens when things go wrong, and raising issues in writing at the time, are worth more than anything that can be done once a dispute has started.
A legal risk review of standing contracts and terms of trade is cheaper than one proceeding, and it is the one piece of litigation advice that costs nothing to act on.
Section 18 of the Australian Consumer Law prohibits conduct, in trade or commerce, that is misleading or deceptive or likely to mislead or deceive. Intent is not required: an honest mistake can still be a contravention, and silence can amount to it where the circumstances create an expectation of disclosure.
The ACCC publishes its own guidance on what counts, and it is linked below. What that guidance will not resolve is whether you relied on the conduct and whether that reliance caused your loss, which is where these claims are actually won and lost.
Generally a corporation needs to be represented by a lawyer in court proceedings, unlike an individual, who may appear personally. The specific position depends on the court and on the kind of proceeding.
Even where self-representation is permitted, the parts of a commercial matter that decide it - the pleadings, disclosure and the timing of offers - are the parts where a mistake is hardest to undo.
We act for businesses across Queensland in contract, shareholder, partnership, consumer law, fraud, intellectual property and insurance disputes, from the first letter through to trial where it goes that far.
The free 15-minute initial consultation is the fastest way to find out where you stand. If our view is that the matter should not be litigated, we will tell you that at the start rather than at the end.